Our Privacy Policy
Privacy Policy of Felnatech.com
This Privacy Policy describes how Felnatech.com collects, uses, and protects the personal information you provide when using our website. Your privacy is important to us, and we are committed to protecting it.
What Information Do We Collect?
When you visit or make a purchase from Felnatech.com, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order history and purchase details
- Any other data you submit via forms, checkout, or inquiries
- We also automatically collect data through cookies and analytics tools (e.g., your IP address, browser type, device, referral URLs, and time spent on pages).
When Do We Collect Information?
- We collect your information when you:
- Register or create an account
- Place an order
- Subscribe to newsletters
- Fill out a contact or inquiry form
- Participate in promotions or surveys
- Browse or interact with our site
How Do We Use Your Information?
- We use your information to:
- Process orders and manage transactions
- Send order confirmations and shipping updates
- Respond to inquiries and customer service requests
- Provide personalized product recommendations
- Improve website functionality and performance
- Send newsletters, promotions, or marketing (if opted in)
How Do We Protect Your Information?
We take appropriate security measures to protect your personal data, including:
Secure data storage and restricted access
Malware scanning
HTTPS encryption for sensitive pages
Secure payment gateways (no payment info stored on our servers)
Note: While we take steps to secure your data, no method of transmission over the Internet is 100% secure.
Cookies & Tracking Technologies
- Felnatech.com uses cookies to enhance your shopping experience, such as:
- Keeping items in your cart
- Remembering login/session details
- Providing analytics and performance tracking
- You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.
Third-Party Services
- We may share limited data with trusted third-party services such as:
- Payment processors (e.g., SSLCOMMERZ, bKash, Nagad)
- Shipping couriers
- Analytics platforms (e.g., Google Analytics)
- Advertising platforms (e.g., Facebook Pixel, Google Ads)
- These services are only given access to the data necessary to perform their functions and are required to protect it.
Google & Advertising
We may use Google AdSense and Analytics on our site.
Google, as a third-party vendor, uses cookies (including the DART cookie) to show ads based on your visit to our site and others. You can opt-out of personalized ads using Google Ad Settings.
Your Rights and Choices
You can:
- View and update your account information
- Unsubscribe from marketing emails at any time
- Request data deletion by contacting us
Children’s Privacy
We do not knowingly collect data from children under 13 years old. If you believe your child has submitted information, please contact us immediately.
Policy Updates
We may update this privacy policy as needed. Changes will be posted on this page, and the date at the top will reflect the latest revision.
Contact Us
If you have any questions or requests regarding this policy, please contact:
Felnatech.com
House # 33A Road 4, Dhaka 1205
Phone: 01958666999
Email: support@felnatech.com